FAQs

What are the shipping times for your products?

We take approximately 48 hours to process your order.

A question ?

We answer you 24 hours a day from Monday to Friday, please contact the following email address: info@Marielouise-paris.com

Do you ship anywhere in the world?

Yes, absolutely. We ship worldwide.

Where do we ship your product from?

Our offices are located in France and our warehouses are located locally and internationally.

Do you provide product tracking information?

Yes, the tracking number is sent by email once the order has been processed.

What are your delivery times?

Our delivery times are generally between 5 to 14 days

I received a damaged item. What can I do?

We are sorry to hear this. Simply send us an image of the damaged item in question to the email address: info @Marielouise-paris.com and we will send you a similar replacement item as quickly as possible.